About HumaneSolution.com
What is HumaneSolution.com?
HumaneSolution.com is an online service for spay/neuter
clinics that enables them to schedule client visits, enter their animals, invoice
clients, and build a number reports.
HumaneSolution.com is not a complete accounting program, not
a point-of-sale program, and is not meant for the full-service
veterinarian. It's mainly a data entry tool for entering details
about animals, billing for services rendered, and building some
statistical reports relevant to spay/neuter clinics. The
accounting features in the program are mainly limited to
managing accounts receivable.
HumaneSolution.com offers some sophisticated invoicing tools.
You can split fees for individual services over multiple
clients--manually or automatically--based on conditions you
specify. You can bill services to grant funds and track the
balances of those funds. You can associate an animal both with
an individual owner and a "volume client" or organization at the
same time, and easily divide the service fees between the two.
How much does it cost?
There are three membership plans priced as follows. The
prices are all per year.
| Administrator |
Each clinic requires
one administrator account. If you register a new clinic,
this is the membership plan you use. |
$519.00 |
| Employee |
Used for clinic employees who are not the
administrator. |
$119.00 |
| Client |
Allows your clients read-only access to the data
pertaining to them. |
$48.00 |
Note also that anyone can use HumaneSolution.com free for 30 days.
What do the data entry form(s) look like? What do the
reports look like?
Check out these screenshots:
Home page,
main data entry form,
transaction ledger,
service stats,
animal
search, search
results, sample invoice,
animal summary/rabies certificate,
calendar
page, .
What kind of support do we get? Is there an uptime guarantee?
There's an online forum where you can post questions and get
answers online. That's normally a good option for getting
support.
You
can also contact me,
Adam O'Neil, the site's developer. My contact info is
detailed on the Contact page.
I check the forum throughout the day, usually, but not on any
guaranteed schedule.
There is no uptime guarantee. I do my best to keep it
running. Since October 2008 we've had one unplanned outage that
lasted an hour. We've had very good system performance since
October 2008. (Prior to October 2008, I had some performance
problems with the site as a result of increased user traffic
that I hadn't planned for.)
Can we get a copy of the data we enter?
Yes. You can download a copy of your database in Microsoft
Access format at any time. You can build your own
reports with it if you know how.
Other downloads are also available in Microsoft Excel format
but they aren't as comprehensive as the Access download.
Will you customize the site for our specific needs?
Yes, but it does depend on what you want. I'm always eager to know
what features people are looking for that Marianne Luft at Humane Alliance or I haven't
thought of. I've implemented custom features for several
clinics. These customizations on average cost about $200. It
very much depends on what you want, but customizations don't
have to be very expensive.
How many clinics are actively using HumaneSolution.com?
As of right now (9/5/2010), there are 37 active clinics around the
country with 1,096,029 total animals entered. Humane Alliance in
Asheville has over 100,000 animals entered.
HumaneSolution.com first went live 1/1/06.
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